What is Skype for Business?

Internet telephony (IP telephony) has long since found its way into private life, where family members and friends from all over the world communicate with each other via software such as Skype. Modern solutions such as cloud telephony also offer various advantages in day-to-day business. But what exactly is Skype for Business and how does it work?

Cross-device, virtual collaboration

You have to make all kinds of calls every day, even though many people prefer messages and e-mails. If you use a classic telephone system, you usually have to contract a technician or the provider with the maintenance and new installation of extensions, which are usually associated with high costs. The situation is different for IP telephony with VoIP and SIP. A virtual telephone system is used here, where you register with a provider or use a telephony service and software such as Skype. This company offers business customers the Skype for Business service, which is specially tailored to the professional use of video telephony.

Formerly known as Lync, Skype for Business is used to conduct online conversations with colleagues, business partners, customers and suppliers. In addition to video telephony, you can also use chats, calls without video and conference calls or group calls. Virtual collaboration will also be made more effective and easier with the service package, as you can share and edit data with authorized users, live on demand. Online meetings and screen sharing are highlights of the app, which can be installed on a PC, laptop, smartphone or tablet PC.

The benefits of Skype for Business

One of the advantages of the software or app is that you can communicate with all those who do not use the service. Virtual meetings and telephone conferences with up to 250 people (also in different countries) are possible. The other caller only needs an internet connection or a telephone in order to be called. Skype for Business is very easy to connect to SIP or VoIP phones that use the Internet instead of the fixed network. If desired, the application can be integrated into Microsoft Office Outlook. Encryption and authentication provide sufficient security for the transmission of sensitive data and calls. Audio and video meetings in small or large groups can be easily realized and may even help to replace business trips and save travel expenses. The monthly fees per user are very low and special hardware is not needed. Skype for Business allows you to share applications or desktops so that you can work together and not just make calls. As a cost-effective tool for teamwork, it also offers many possibilities and convinces with a user-friendly interface. The prerequisite for smooth communication and collaboration is a fast internet connection, so you should rely on a VDSL connection with high download and upload speeds. According to Microsoft, business customers who used Lync as a business messenger until 2015 only need to download one software update.

You want to use Skype for Business with toplink? Then find out more about Skype for Business here at toplink!

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